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How do I request support from IP.com?

  • Support is provided via our Knowledge Base.
  • You can submit questions or feedback by clicking Contact Us. You can send an email to Help@IP.com
  • At any time while using InnovationQ+, you can get support or submit feedback by clicking the ? in the lower right-hand corner of your screen.
  • Support is available M-F 8 a.m.-5 p.m. ET. Support response for Basic & Premium customer cases is one business day, and within 4 hours for Day Pass customers.
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