The following FAQs are a subset of the InnovationQ+ Subscription FAQs. Click here for the full list.
- Support is provided via our Knowledge Base.
- You can submit questions or feedback by clicking Contact Us. You can send an email to Help@IP.com
- At any time while using InnovationQ+, you can get support or submit feedback by clicking the ? in the lower right-hand corner of your screen.
- Support is available M-F 8 a.m.-5 p.m. ET. Support response for Basic & Premium customer cases is one business day, and within 4 hours for Day Pass customers.
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To purchase the Technology Vitality Report (TVR) or Patent Vitality Report (PVR):
- Select IP Analytics from the sidebar once signed in to InnovationQ+
- The IP Analytics window displays.
- For either the Technology Vitality Report (TVR) or Patent Vitality Report (PVR), click the Purchase Credit button.
- Once you make your selections on the next screen, you are presented with a confirmation screen.
- To continue with payment information, select the PayPal Buy Now button.
- Continue with the PayPal screens to finish the transaction.
- Upon successful completion of the PayPal payment system, report credits are issued to your account and you are then redirected to InnovationQ+