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Subscription

The following FAQs are a subset of the InnovationQ+ Subscription FAQs. Click here for the full list.

Does IP.com offer a free trial?
Yes. On your first Basic or Premium subscription, you are entitled to a free 2-day trial.
How can I purchase a subscription?
  • To view the various plans of InnovationQ+ and the available features, click here.
  • Select either the monthly or yearly recurring payment plans.
  • You can subscribe to one of our InnovationQ+ plans or Contact Us for the Enterprise edition.
  • Subscriptions are automatically renewed where permitted. In Germany, annual subscriptions are not auto-renewed.
How can I cancel my subscription?
  • To access your account information, click the account menu located in the upper right corner, and select My Account.
  • To access your active subscription, click the Subscription tab and then under Subscription Details, your active subscription is highlighted in blue.
  • To cancel your subscription, click Manage.
  • Next, from the Manage Subscription pop-up window, click Cancel Subscription.
  • Your subscription will be cancelled at the end of the billing cycle.

eCommerce FAQs 5 v1.4

How can I upgrade my subscription?

To view the various plans of InnovationQ+ and the available features, click here. Please Contact Us to upgrade your subscription.

What features do I have with my subscription?
  • To access your account information, click the account menu located in the upper right corner, and select My Account.
  • To access your active subscription, click the Subscription tab, and under Subscription Details, your active subscription is highlighted in blue.
  • To view the various plans of InnovationQ+ and the available features, click here.
What is IP.com’s refund policy?
  • You can cancel during your 2-day trial, otherwise if you cancel during your subscription, it will be effective in the next billing period. Subscription remains active during the current billing period.
  • No refunds are offered for Basic, Premium, or Day Pass. Cancellations become effective at the end of the current term and are processed without refunds.
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