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My Account

The following FAQs are a subset of the InnovationQ+ Subscription FAQs. Click here for the full list.

What is the IP.com account registration process when purchasing an IQ+ subscription?
To purchase an IQ+ subscription, you must create an account or sign on with an active IP.com account. To register an account, enter a valid email address and verify you are not a robot. Once your purchase is complete, open the email to change your IP.com password within a six-hour timeframe. You can sign in with your account from your account profile page My Account, IP.com, or any of our applications. If needed, click on the link to reset your password and a confirmation code with instructions will be provided via email.
Where can I change my personal information?
  • To access your account information, click the account menu located in the upper right corner, and select My Account.
  • To change your name, phone number, affiliation, and country; select the Profile tab.
  • Next, your account details displays. You can overwrite the pre-populated information. To change your email address, click Change Email.  If your email address is controlled by your organization, please Contact Us.

eCommerce FAQs 1 v1.3

How can I change my password?
  • To access your account information, click the account menu located in the upper right corner, and select My Account.
  • To change your password, select the Profile tab and then click Change Password.
  • Next, the Change Password pop-up displays where you can enter a new password.

eCommerce FAQs 2 v1.1

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